Privacy Policy
Our Commitment to Protecting Personal Information
McLachlan Chilton understands that your personal information is important to you.
We adhere to national privacy principles governing the protection of personal information, as set out in the Privacy Act (Cth) 1988. The following is an overview of the way we manage your personal information.
Personal Information
Personal information means any information (or an opinion about you) from which your identity is apparent or can reasonably be determined.
The Kind of Information We Collect
We do not collect personal information about you, unless it is necessary for providing legal services. Where reasonable and practical, we will collect this information directly from you.
The kind of personal information we receive and keep, includes:
- Transaction information
- Contact information – name, email, postal address, telephone number/s, occupation, company, services / products and areas of law of interest to you.
Purposes of Personal Information
The personal information we collect is used for:
- Undertaking transactions (based on instructions from you)
- Informing you of upcoming events
- Providing you with articles or information on areas of law of interest to you
- Conducting occasional statistical analyses of our client base.
Use of Cookies
A cookie is a small data file downloaded from our website and stored on a text file on your hard drive. The information contained in the cookie uniquely identifies your computer and any user name / password you have registered on our website.
The information collected is used to authenticate or identify whether you are registered on our website, without requiring you to re-enter details each time you log-on.
If, at any time, you don’t want to accept cookies or want to delete existing cookies, you may manually configure your browser to refuse cookies or manually delete existing cookies from your hard drive. However, by deleting or refusing to accept cookies you may impede access to, or use of, areas of our website.
Disclosure of Personal Information
We will only use your personal information for the purpose for which it was collected. We will not disclose your personal information to anyone without your consent, unless required to by law.
In relation to direct marketing, where practical, we will seek your consent before we use your personal information for this purpose. You may advise us at any time you don’t want to receive direct marketing material - if you do, we will stop sending you such material.
Access to and Changing Personal Information
You may want access to the personal information we’ve collected from you. To obtain a detailed explanation about how we manage your personal information, you can email us at privacy@mclachlanchilton.com.au, or you can write to us.
If you wish to change your personal information or have it deleted, please notify us as above.
Easily accessible personal information will be made available to you free of charge. However, where such information is not easily accessible, we may charge a fee for the cost of accessing or retrieving the information.
Safety of Your Personal Information
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Once your personal information is no longer required, we destroy or permanently de-identify it.
Email and the Internet may not always be completely secure. We cannot guarantee the security or confidentiality of information sent to us by email or over the Internet.
Dissatisfaction with Managing your Personal Information
If you are not satisfied with how we manage your personal information, you have the facility to complain. A complaint provides us with the opportunity to improve our services and to maintain your confidence in McLachlan Chilton.
To lodge a complaint you can email us at privacy@mclachlanchilton.com.au or advise us in writing. We will investigate and advise you of the outcome of your complaint as soon as possible.
If your complaint is not resolved to your satisfaction, you can refer the matter to the Federal Privacy Commissioner at:
Office of the Federal Privacy Commissioner
Level 8, Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000
www.privacy.gov.au